9 Ways to Make Your Field Service Department a Profit Center

Move from being a "cost center" and start generating revenue.

 

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Grow your field service towards a bigger customer service ecosystem

Human resources and IT departments are typically lumped in with customer service as "cost centers" for business. Meaning, they can save money, but aren't thought of as revenue generating. With new digital tools, field service departments can grow beyond that and into revenue generating centers.

Here are the topics this eBook covers:

  • A clear understanding of the value of field service
  • Customer journey and experience
  • Collaboration, data insights and marketing/sales alignment
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